PRIVACY POLICIES
Regarding the privacy policies of Vertice (Vertice S.A., RUT: 99.505.160-5), we consider for your peace of mind the confidential handling of your personal data and the protection of your privacy, establishing that:
- User privacy and data protection are an important need and our duty.
- Data is a responsibility; it should only be collected and processed when absolutely necessary.
- Your personal data should not be sold or distributed.
- We do not publish your personal information without your consent. Your personal information (name and/or other) will only be made public if you choose to leave a comment or review on the website.
The use of personal information is important for:
- Conduct guest satisfaction and quality control surveys, and market research.
- Handling documents.
- Comply with regulatory and legal requirements.
- Evaluate and test new services and products.
- Process credit applications.
- Organize tourist programs and services, whether expeditions, tours, restaurants, transportation services and others.
As is common in the industry, we use Google Analytics on our website to:
- Track user interaction.
- Determine the number of people who use our site.
- To better understand how you find and use our web pages and to track your journey through the website.
- To understand how visitors navigate the site, how much time they spend on each page, among other metrics.
- To personalize content and ads.
- To track social media activities and promotions.
Although Google Analytics records data such as your geographic location, device, internet browser, and operating system, none of this information personally identifies you to us.
Since most of the cookies used on this website are necessary for its proper functioning, we recommend that you allow their use. However, if you prefer to block cookies, you can do so by adjusting your browser settings. The following may be used:
Interest-based cookies: These are used to collect information from you that helps us improve our products and services, as well as show you relevant, personalized advertising. We use these types of cookies on our websites and apps for various marketing purposes.
Functional cookies: These enable the use of certain features that enhance the user experience. For example, we use functional cookies to facilitate the booking process and remember your choices as you navigate between pages. We also use functional cookies to remember your login details and hotel preferences, so you don't have to re-enter them.
Performance cookies: These allow us to identify opportunities for improvement on the website and provide us with details about how users navigate our site, in order to perform statistics and market and customer analysis.
