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Email ventas@vertice.travel – Phone +56 22 712 6233

Headquarters – Office Briefings: Calle Manuel Bulnes #1202

Sales room: Calle Manuel Bulnes #100

Complaints Channel

Our Commitment

VÉRTICE is proud of the values with which it carries out its activities, which can be seen reflected in our daily actions. Therefore, in order to maintain and protect the highest standards of ethics and integrity in our businesses, we have made available a channel of complaints, simple and secure, that provides anonymity and confidentiality to those people who know or suspect any activity carried out by a worker or any person linked to it, which could imply a violation of the laws, codes of conduct, regulations and internal policies or ethical principles in general.

Make your complaint

Report here those situations, actions and behaviors that are far from ethics, legality and our standards.

Complaint here

Get informed

Review important information about complaints and procedures.

Complaint channel procedure

Dear travelers, due to national holidays and a Chilean holiday, these are our administrative office hours: Wednesday the 17th, continuous hours from 9:00 a.m. to 2:00 p.m. Thursday the 18th and Friday the 19th, closed. We will return on Saturday the 20th from 9:30 a.m. to 12:00 p.m. Emergency number: +56 9 34425045

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